Privacy Policy
Introduction
Viena2122 SA. de C.V is the operator of the main company of the Aprestamo website ( hereinafter referred to as " Aprestamo " or "us") , and we provide users with online loan services. In order to provide you with the above services, we will collect your necessary personal information and privacy information. This privacy policy is designed to help you understand what do we collect about your personal information and how do we use and protect your personal information. At the same time, we will also provide you with an introduction to our privacy control functions, you can use these functions to independently control the use of your personal information. This privacy policy applies to your access and use of our services through Aprestamo 's web and mobile terminals. Please be sure to read this privacy policy carefully, and use Aprestamo services after confirming that you fully understand and agree to it .
This privacy policy will help you understand the following:
1. The personal information we collect
2. The way we collect information
3. How do we use cookies and related technologies
4. How do we share, transfer, and publicly disclose your personal information
5. Your rights
6. How do we save the collected personal information
7. How do we deal with the personal information of minors
8. Revision of privacy policy
9. How to contact us
A . Personal information we collect
Personal information refers to various information recorded electronically or in other ways that can identify the personal identity of a natural person alone or in combination with other information, including but not limited to the natural person's name, date of birth, ID number, personal biometric information, address, and telephone number Number etc. We only collect the information necessary to realize the website services in accordance with the principles of lawfulness, fairness and necessity.
1.1 Information that you proactively provide when using our services.
1.1.1 The information you filled in when you registered your account. For example, mobile phone number, etc.
1.1.2 Information uploaded when you use the service.
1.1.3 The information you submit through our customer service or when participating in an event organized by us.
1.2 Information obtained when you use the website services.
1.2.1 Log information. When you use our services, we may automatically collect relevant information and store it as service log information. For example: device information, software information, IP address, service log information, etc.
1.2.2 Location information. When you use location-related services, we may record the location information of your device in order to provide you with related services.
1.2.3 Other relevant information. In order to help you better use our products or services, we will collect relevant information.
1.3 Information obtained from third-party partners.
You can also log in with a third-party account. At this time, you can choose to authorize Aprestamo to obtain public information (including but not limited to nicknames, avatars, etc.) that you have registered, announced, and recorded on the third-party platform under the premise of compliance with relevant laws and regulations.
1.4 Exceptions with authorization and consent
According to relevant laws and regulations, the collection of your personal information in the following situations does not require your authorization and consent:
1.4.1 Involving national security and interests, social public interests;
1.4.2 Related activities related to criminal investigation;
1.4.3 In order to maintain the safety of your or other people's life and property, but under special circumstances, you cannot obtain your timely authorization;
1.4.4 Collect your personal information from other legal and public channels;
1.4.5 Other circumstances stipulated by laws and regulations.
B. The way we collect information
We strictly abide by laws and regulations and agreements with users, and use the collected information for the following purposes. If we use your information beyond the following purposes, we will explain to you again and obtain your consent.
2.1 To provide you with website services;
2.2 Provide you with personalized services;
2.3 Optimize website services and enhance service experience;
2.4 To send you information about products and services that may be of interest to you;
C. How do we share, transfer, and publicly disclose your personal information
3.1 Sharing
We will not share or transfer your personal information to third parties unless you have obtained your prior authorization and consent, except for those that cannot be identified and cannot be restored after processing.
3.1.1 Sharing with consent: After obtaining your explicit consent, we will share your personal information with other parties.
3.1.2 Sharing with affiliated companies: within the scope of the purpose of use stated in this policy, your personal information may be shared with our affiliated companies. If the affiliated company changes the purpose of processing personal information, it will ask for your authorization again.
3.1.3 Sharing with authorized partners: We may share some of your personal information with partners to provide better personalized services and user experience. We will only process your personal information for specific, clear and legal purposes, and will only share information necessary to provide services.
3.1.4 Sharing under statutory circumstances: We may share your personal information with external parties in accordance with laws and regulations, the need for litigation dispute resolution, or the requirements of administrative and judicial organs in accordance with the law.
3.2 Assignment
We will not transfer your personal information to any company, organization or individual other than affiliated companies, except in the following cases:
3.2.1 Obtain your explicit authorization or consent in advance;
3.2.2 Meet the requirements of laws, regulations, legal procedures, or mandatory government requirements or judicial rulings;
3.2.3 If we or our affiliated companies are involved in transactions such as mergers, divisions, liquidation, asset or business acquisitions or sales, your personal information may be transferred as part of such transactions, and we will ensure that such information is available in Confidentiality at the time of transfer, and try our best to ensure that the new company or organization holding your personal information continues to be bound by this privacy policy, otherwise we will require the company or organization to ask you for authorization and consent again.
3.3 Public disclosure
We will only publicly disclose your personal information under the following circumstances and adopting safety protection measures that comply with laws and industry standards :
3.3.1 After o btain ing your explicit consent;
3.3.2 Based on laws and regulations, legal procedures, litigation or mandatory requirements of government authorities.
However, we guarantee that, on the premise of complying with laws and regulations, when we receive the above-mentioned request for information disclosure, we will require the corresponding legal documents to be issued.
D. Your rights
4.1 Access and change your personal information
You can change your personal account information, such as nickname, avatar, etc., when you visit the website. You can also access usage information, such as browsing and operating records.
4.2 Delete your personal information
In the following situations, you can contact us and request us to delete personal information:
4.2.1 If we violate laws and regulations or our agreement with you to collect, use, share with others or transfer your personal information;
4.2.2 If we publicly disclose your personal information in violation of laws and regulations or the agreement with you, you have the right to request us to immediately stop the public disclosure and issue a notice requesting the relevant recipient to delete the corresponding information.
4.3 Responding to your above request
To ensure security, we may ask you to verify your identity before processing your request. You may need to provide a written request or other means to prove your identity. We will respond to your request in a timely manner and deal with it.
In the following situations, we will not be able to respond to your requests for correction, deletion, or cancellation of information in accordance with the requirements of laws and regulations:
4.3.1 Directly related to national security and national defense security;
4.3.2 Directly related to public safety, public health, and major public interests;
4.3.3 Directly related to criminal investigation, prosecution, trial and execution of judgments;
4.3.4 We have sufficient evidence to show that you have subjective malice or abuse of rights (such as your request will endanger public safety and the legitimate rights and interests of other people, or your request exceeds the scope of general technical means and commercial costs);
4.3.5 Responding to the request of the personal information subject will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
E. How do we s tore the collected personal information
5.1 Storage period
Generally speaking, we only keep your personal information for the shortest time necessary to achieve the purpose. However, in the following circumstances, we may change the storage time of personal information due to compliance with legal requirements:
5.1.1 To comply with applicable laws and regulations and other relevant regulations;
5.1.2 To comply with court judgments, rulings or other legal procedures;
5.1.3 To comply with the requirements of relevant government agencies or legally authorized organizations;
5.1.4 We have reason to believe that we need to comply with laws and regulations and other relevant regulations;
5.1.5 t o implement relevant service agreements or this policy, safeguard the public interest, and protect the personal and property safety or other legitimate rights and interests of our customers, us or our affiliates, other users or employees.
When our website is out of service, we will notify you in the form of push notifications, announcements, etc., and delete or anonymize your personal information within a reasonable period of time.
5.2 Storage location
We abide by laws and regulations and store the personal information of users collected in China.
5.3 Safety measures
5.3.1We provide corresponding security guarantees for your information to prevent information loss, improper use, unauthorized access or disclosure.
5.3.1 We strictly abide by laws and regulations to protect users' communication secrets.
5.3.2 We will use various security protection measures within a reasonable security level to ensure the security of information.
5.3.3 We have established a special management system, process and organization to ensure information security. For example, we strictly limit the scope of people who can access information, require them to observe confidentiality obligations and conduct audits.
5.4 Security incident notification
In the unfortunate event of a personal information security incident, we will, in accordance with the requirements of laws and regulations, promptly inform you of the basic situation and possible impact of the security incident, the processing measures we have taken or will take, and the risks you can prevent and reduce by yourself. Suggestions, remedies for you, etc. We will promptly inform you of the relevant situation of the incident via site notice or email and other contact information reserved by you. When it is difficult to inform one by one, we will adopt a reasonable and effective way to issue an announcement. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities.
F. How do we deal with the personal information of minors
We attach great importance to the protection of the personal information of minors. According to relevant laws and regulations, if you are under the age of 18, you should obtain the consent of your parent or legal guardian before using Aprestamo products and services. If you are the guardian of a minor, if you have any questions about the personal information of the minor you are guarding, please contact us through the contact information in Section 13.
G. Revision of privacy policy
We may revise the content of this policy in due course. Without your explicit consent, we will not reduce your rights in accordance with this privacy policy. We will post any changes made to this privacy policy in a prominent place on our website. For major changes, we will notify you in a prominent position on the website or in a message on the site . We would also send you an email or notify you by any other suitable means . If you do not agree to such changes, you can stop using the website's products and services. If you continue to use our products and/or services, it means that you agree to be bound by this revised privacy policy.
H. How to contact us
Working time: 9:00 am – 17: 0 0 pm (Monday - Saturday)
Phone Smart: + 52 5614129695
Website: https://www.
Aprestamo
.com
Email:
help@Aprestamo
.com
Online Customer Service: Open the app -> Mine -> Contact Us ->
Online Customer Service
Address:
LAZARO CARDENAS 1
7
6 A
11
1 Guerrero, CP 06300 CUAUHTEMOC, CDMX